Privacy Policy

When you request an estimate or contact us, you give us:

• Your name, phone number and email address.
• Optional details you choose to share: ZIP code, the service you're interested in, and your message about the project.
• Your choice about receiving marketing emails and text messages, and the date you made it.
• Anything you tell us by phone, email or in person about your property and project.

When you submit the estimate form, we also record the website it came from and your browser type, so we can troubleshoot problems and block spam.

When you visit the site, our hosting and security providers process technical information such as your IP address, browser and device type to deliver pages, keep the site secure and tell people apart from bots. We see visit statistics only as totals (for example, page views per day), not as information about you.

• To respond to your estimate request, prepare quotes and schedule work.
• To communicate with you about your project, warranty questions and follow-up.
• To protect the website and our form from spam, fraud and abuse.
• To understand, in total, how the website is used so we can improve it.
• To keep business records and meet legal obligations.

We do not sell your personal information, and we do not share it with other companies for their own advertising. We share it only with:

• Service providers that run the website for us: Cloudflare (hosting, security and bot protection, visit statistics), Supabase (the database that stores form submissions, in the United States), Resend (delivers form submissions to our inbox) and Google (displays our Google reviews).
• Our web developer, who builds and maintains the site under a contract that allows them to use your information only to provide that service.
• Authorities or other parties when the law requires it, or to protect our rights and the safety of others.
• A buyer or successor if our business is sold or reorganized. This policy would continue to apply to your information.

Some pages show reviews from our Google Business Profile. Reviewer photos load directly from Google's servers, so Google receives your IP address and browser information when they appear. Google's own privacy policy applies to that information.

We do not use advertising or tracking cookies. Our visit statistics (Cloudflare Web Analytics) do not use cookies. Cloudflare's security tools may store small pieces of information on your device that are strictly necessary to protect the site and our form from bots. Some forms can save a draft in your browser's local storage so you don't lose your answers; that draft stays on your device.

Our estimate form has two optional boxes, unchecked by default: one to receive marketing emails and one to receive marketing text messages from us. Checking them is never required to get an estimate or hire us. We record which boxes you checked, when, and the version of the wording you agreed to.

If you agree, we may send you offers and service updates. You can stop at any time: use the unsubscribe link in any marketing email, reply STOP to any text, or email privacy@zionfencepro.com. We will honor your request promptly. If you don't agree, we contact you only to answer the request you sent us.

We keep estimate requests and related messages for up to 3 years after we receive them, then delete them automatically. If you hire us, we keep project records longer when we need them for warranty work, accounting or legal reasons. Copies in our providers' backups are removed on their regular backup schedule.

You can ask us to tell you what personal information we have about you, give you a copy, correct it or delete it. Email privacy@zionfencepro.com with your request. To protect your information, we will confirm the request using the email address or phone number we have on file. We respond within 45 days. We will not treat you differently for making a request.

The website uses encrypted HTTPS connections. Our providers encrypt stored data, form submissions are checked on our server, and access to stored information is limited to the people who need it. No system is completely secure, but we work to protect your information and will notify you if the law requires it.

Our website and services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

We serve customers in Texas, and the information you send us is stored in the United States.

We may update this policy when our practices change. The date at the top shows the latest version. If we make important changes, we will say so on this page.

Zion Commercial Fencing LLC, San Antonio, Texas. Email privacy@zionfencepro.com or call 210-728-6789.